Communication between Traffic Control Centers

Nowadays, RNE is covering more than 200 different border stations on 43 different state borders. Officially, 21 different national languages are used between RNE members. Therefore, the problems in communication between traffic control centres could vary very much depending on which IM’s are involved.

Several Projects to improve communication are ongoing:

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From a long term perspective, RNE is deeply involved in the Implementation of the TAF TSI. All TAF TSI working groups are trying to tackle all the possible needed information flows between IM and Rus (also the one identified today as missing) so at the end, implementation of the results of these WGs will have a positive effect on the improvement of communication.

Apart from the TAF TSI Implementation, which is foreseen from 2013 on, RNE started, already some years before, with development of EUROPTIRAILS and Pathfinder as tools for facilitating the communication between the involved partners. All these developments are based on the defined business processes and so made to fit the business needs.

It is clear, that before IT solutions will be available, the short term, pragmatic solutions for improving the communication especially on Operations level between Traffic Control Centers are needed. Therefore, RNE decided to start a new project focusing on fast actions to improve the day to day communication between different Traffic control centres during the operations.
Main goals
Part A1:
Create an operational contact database with IM/IM contact information
  • Collect information about the structure and responsibilities of Traffic Control organization
  • Collect contact information about communication partners in international traffic
  • Create the database with the contact information and distribute it in an appropriate way to all involved partners

Part A2:
Create a guideline for Standardized multilingual communication
  • Define the needed information flows
  • Create a catalogue of standardized messages or forms
  • Write a guideline for implementation

Part B:
Analyse current situation and look for other possible short term solutions
  • To identify the problems, which Traffic Control centers are facing
  • To identify the possible future needs for improving the communication
  • To check current solutions and to identify the best practices
  • To propose the short term solutions for improving the communication between Traffic Control Centres